Frequently asked questions (FAQ)

On this page we will summarize for you the frequently asked questions within the coming weeks.


Gorilla compute

I cannot find Gorilla-compute in the stores, where can I buy that device ?

Gorilla®-compute is going to be substituted by its successor-product Gorilla®-mobile.

Gorilla®-mobile is also able to protect other devices than only Laptops and Notebooks.

Please look out for the product Gorilla®-mobile.

Gorilla stove

Does Gorilla-stove also work without the Gorilla-stove SwitchBox ?

Yes, Gorilla®-stove works also standalone without Gorilla®-stove SwitchBox.

It warns you with a loud beep before a dangerous situation like fat fire or other hazardous situations occur on the stove.

It will give a similar alarm as a smoke detector.

The basic difference between Gorilla®-stove and the known Smoke Detector are:

  1. Vendors and Regulators do not recommend Smoke Detectors in kitchens because of the possibility of false alarms due to frequent steam and smoke in the kitchen.
  2. Smoke Detectors alarm, after ?the fire has burned down the kitchen.
    Gorilla®-stove is programmed to alarm, before a hazardous situation occurs on the stove.

Gorilla®-stove alone cannot switch off the stove, when it detects a hazardous situation.



Does Gorilla-stove SwitchBox also work standalone without Gorilla-stove ?

No, the switching device Gorilla® stove SwitchBox works only in conjunction with the heat sensor Gorilla® stove.

 

The product Gorilla®-stove serves not only as a heat sensor, but also as a remote control for Gorilla®-stove SwitchBox.

Gorilla® stove can easily be installed by anyone and already provides good protection ?against kitchen fires.
He warns you before a dangerous situation arises.
But he can only warn, so beeping loudly, he can not turn off the stove.
 
Only the Gorilla®-stove SwitchBox can turn off the power.
After power has been turned off, you can turn it on again by simply pressing Gorilla®-stove.

Here Gorilla®-stove acts like a  remote switch for Gorilla®-stove SwitchBox.



Why are the Gorilla stove kit and the Gorilla stove SwitchBox so expensive?

The products Gorilla® stove kit and Gorilla® stove SwitchBox cost only a fraction of a modern kitchen,  and protect the expensive investment of a kitchen from being burnt by cooking fire.

The Gorilla® stove SwitchBox has to cut-off reliably  the 380 Volt three-phase electric power for the electric stove, taking into account the different power connecting schemes for electric cookers in Europe.

Regarding this, the Gorilla® stove SwitchBox follows the European directive 2006/95/EC for electrical equipment, this requires safe and expensive electrical components and circuits in the device.



How should I mount the Sensor Gorilla®-stove to headroom-hoods ?

We have explained this in an article for you.

Click here to get to the article.

Company, Website, General

(DE only) Über die Verwendung der Deutschen Anredeformen "Sie" und "Du" auf unserer Webseite.

(DE only)

Wir achten unsere Kunden und in der direkten Ansprache Drücken wir unsere Achtung stets durch Verwendung der Sie-Form aus, es sei denn, der Kunde wünscht ausdrücklich, geduzt zu werden.

Abweichend von dieser grundsätzlichen Kommunikation werden Sie Bereiche auf unserer deutschen Webseite finden, in denen die Du-Form genutzt wird (".... Dein Gorilla...." etc.).  Dies wird besonders in den Produktbeschreibungen eingesetzt.
Wir haben Untersuchungen gemacht und festgestellt, dass die Menschen die Produktbeschreibungen besser aufnehmen und einfacher lesen können, wenn wir statt der Sie-Form die Du-Form nutzen. Dies liegt offensichtlich daran, dass diese Art der Kommunikation ursprünglich durch eine große Computerfirma sowie eine große Möbelfirma eingeführt wurde und sich seitdem mehr und mehr durchsetzt.
Desweiteren handelt es sich bei unseren Produkten um persönliche Geräte (Dein Gorilla®), so dass nach unserer Ansicht in vielen Fällen die Du-Form angebrachter ist.